CAREERS

Software Engineer – Conversational AI

in EGUARDIAN

EGUARDIAN is a value-added distributor for the past 10+ years in the cybersecurity and digital transformation space and is a change catalyst transforming enterprises to adopt best-of-breed technological shifts to increase B2B operational efficiencies and productivity. We are a reputed technology enabler in the APAC region, extending subject matter expertise in offering an array of innovative technology products and services for cyber security, data centre networking and digital transformation. EGUARDIAN laid a solid foundation to enable a proven track record of key references in Sri Lanka and internationally, with our undisputed service offering in reaching the highest customer satisfaction.

EGUARDIAN is a Great Place To Work® Certified Company.

We are looking for Software Engineers and Conversational Ai (Chatbot Development) Software Engineers to join our Digital Transformation Team. The right person will be a part of an intelligent, motivated, and self-driven team and must have excellent communication skills and a problem-solving mindset.

Duties & responsibilities

Build the next generation of AI-based conversational chatbots/ voice bots
Work with Customers, Delivery Managers & Business Analysts to build the channels within the stipulated time and with the utmost quality
Understand the various backend & frontend systems being used by Customers and integrate the channels with those systems/ software
Development & design of custom chat & voice components
Ability to understand asynchronous programming & design patterns
Programming & architecture design of asynchronous-based applications
Experience with working with ElasticSearch stack for writing complex & time optimised queries.

Qualifications & experience

2+ years of experience in a related field
Bachelor’s Degree in computer science, software engineering, information technology/ Information Sciences, Human-Computer Interaction, Linguistics, or a related field.
Professional/ academic qualification in a related field
Sound knowledge of Java/Javascript/Python/C#, MySQL
Sound solution designing experience
SDLC concepts, waterfall and agile model, team player
Has the ability to investigate, analyse, visualise, articulate and solve complex problems and concepts and make disciplined decisions based on the available information
Exposure to toolsets (Jira, Confluence or similar tools) across Requirements documentation, conversation design and Quality assurance
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the actual underlying needs
Strong communication skills to collaborate effectively with cross-geographical teams
Ability to deconstruct requirements into code logic
Ability to multitask and meet tight deadlines
Has knowledge about Solution Architecture and Integration with Enterprise applications
Has been involved in Engineering Projects where Customer’s business goals were achieved

Confident you’re the right fit? Apply now, and our HR department will shortlist and get in touch with you.